Managed Services
Not every business needs a full-time network team. But every business needs their network to work. That's where we come in.
Your Network Team, On Demand
Hiring network engineers is expensive and competitive. Training takes time. And when your one network person goes on holiday, who handles the firewall that just stopped working?
Our managed services give you access to an entire team of experienced engineers for a fraction of the cost of hiring in-house. We handle day-to-day operations, strategic planning, vendor management, and everything in between.
Proactive Management
24/7 monitoring, maintenance windows, firmware updates, security patches. We keep things running so you don't have to think about it.
Help Desk Support
Your users can contact us directly for network issues. We troubleshoot and resolve—or escalate to your internal IT for application-level problems.
Strategic Planning
Quarterly reviews, capacity planning, technology roadmaps. We help you plan for growth instead of just reacting to it.
Vendor Management
We deal with your ISP, hardware vendors, and support contracts. No more being on hold with Telstra.
Documentation
Network diagrams, configuration backups, runbooks, password vaults. Everything documented and accessible when you need it.
Security Management
Firewall rules, security updates, vulnerability assessments. We keep your network protected.
Customized Service Options
We tailor our managed services to your specific needs. Contact us to discuss the right approach for your business.
Essential
Monitoring + break/fix support
- 24/7 monitoring
- Alerting & escalation
- Break/fix support
- Monthly reports
Professional
Full management + help desk
- Everything in Essential
- Proactive management
- Help desk access
- Vendor management
- Quarterly reviews
Enterprise
Dedicated engineer + strategic planning
- Everything in Professional
- Dedicated account engineer
- Strategic technology planning
- Priority support
- Custom SLAs
How It Works
Assessment
We review your current infrastructure
Proposal
Custom service plan for your needs
Onboarding
We set up monitoring & access
Transition
Smooth handover from existing IT
Ongoing
Continuous management & support
Let Us Handle the Network
Focus on your business. We'll make sure the network is always there when you need it.